The BISP WhatsApp Complaint Portal 2025 has been launched to help poor and needy people in Pakistan. Now, instead of visiting the BISP office, people can send their complaints through WhatsApp. This will save their time, money, and effort. From home, they can report issues like late payments, wrong cuts in payment, or problems in registration. The process is simple, and they will get a reply within one or two days.
Why the New BISP WhatsApp Complaint Portal is Important
For a long time, people getting help from BISP faced many problems:
- Payments are not coming on time
- Agents are cutting corners illegally
- Confusion about who is eligible
- No clear way to register a complaint
Now, the new WhatsApp system has made things much easier. People don’t need to go again and again to the tehsil offices. They can just save the official WhatsApp number for their province, send their details, and get a reply in one or two working days.
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Official BISP WhatsApp Numbers by Province
| Province | Official WhatsApp Number |
|---|---|
| Punjab | 0320-3263041 |
| Sindh | 0320-3263041 |
| Balochistan | 0325-5365469 |
| Khyber Pakhtunkhwa | 0325-5365469 |
You can use these numbers to:
- Send complaints about late payments or wrong cuts in payment
- Ask about your payment status
- Report any fraud or cheating
How to Send a Complaint on WhatsApp
Using the BISP WhatsApp Complaint Portal is very easy:
- Save the official WhatsApp number of your province from the table above.
- Send a message on WhatsApp with:
- Your CNIC number
- Your full name
- Your contact number
- Details of your complaint
- You will get a reply message telling you that your complaint is received and how long it will take to fix the issue.
Other Ways to Send a Complaint
If you can’t use WhatsApp, you can send your complaint to BISP in these ways:
1. Online Complaint Form
- Go to the official BISP website.
- Fill out the form and send it online.
- You can check your complaint status on your mobile.
2. Visit Tehsil Office
- Go to your nearest BISP Tehsil Office.
- Fill out the complaint form and give it to the Assistant Director.
3. By Helpline or Post
- Helpline: 0800-26477
- Other number: 051-9246326
- Address: Benazir Income Support Programme, F-Block, Pak Secretariat, Islamabad
Watch Out for Fake Messages and Scams
Unfortunately, many people have been cheated by fraudsters pretending to be BISP staff. They send fake SMS asking for your CNIC or bank details.
If you get such a message:
- Never share your personal information.
- Report it to the BISP helpline immediately.
- Give them the scammer’s number and, if you can, send a screenshot of the message.
Advantages of the BISP WhatsApp Complaint Portal
| Benefit | Impact on Beneficiaries |
|---|---|
| Faster Resolution | Complaints solved in 1–2 days |
| No Travel Needed | Saves time and transport cost |
| Direct Communication | Talk to official BISP staff |
| Multiple Channels | WhatsApp, online, phone, in-person |
Final Thoughts
The BISP WhatsApp Complaint Portal 2025 is a big help for many families in Pakistan. Whether you are in Karachi, Lahore, Peshawar, or Quetta, you can now solve your problems quickly and for free.
BISP has given different ways to complain — WhatsApp, online form, phone helpline, and in-person office. This will make it easier for people to get help and for problems to be solved faster.
FAQs
Q1: Who can use the BISP WhatsApp Complaint Portal?
People registered in BISP who have late payments, registration problems, or have faced fraud.
Q2: What is the BISP WhatsApp number for Punjab and Sindh?
0320-3263041
Q3: What is the BISP WhatsApp number for Balochistan and KP?
0325-5365469
Q4: Is there any cost to send a complaint?
No, it is completely free.
Q5: What should I do if I get a fake BISP message?
Report it immediately to 0800-26477 or 051-9246326.
