8171 Web Portal Not Working
The 8171 web portal is very important for millions of families in Pakistan. Through this website, people can get help from the Benazir Income Support Program (BISP) and the Ehsaas Program. But recently, many people have been facing problems in using this website. Not only new applicants, but also those who are already registered, cannot check their eligibility or payment status.
When the 8171 web portal stops working, it can be very upsetting—especially because the payment of Rs. 13,500 can help a family manage for a whole month. In this article, you will find clear and simple information on what to do if the 8171 web portal is not working, so you can get your payment without trouble or confusion
8171 Web Portal Not Working – Quick Information Table
Subject | Description |
---|---|
The Problem | 8171 Web Portal Not Working |
Common Reasons | Server error, updates, traffic pressure |
Alternative Methods | SMS, BISP Center, Mobile App |
Helpline No | 0800-26477 |
Official Website | https://8171.bisp.gov.pk |
8171 Web Portal Not Working – What’s the Real Reason?
1. Updates:
In Ramadan or at the start of the new year, BISP teams visit homes for surveys. During this time, website updates are done. The portal stays closed for some hours or days.
2. Too many users:
When a lot of people open the website at the same time, the server becomes full and the site stops working. This mostly happens when new payments are announced.
3. Server problem:
Sometimes the server has a small problem. It is fixed later, but until then, the website does not open.
4. Slow internet:
If your internet is slow, the website may not load fully.
5. Old browser:
Using an old version of Chrome or Firefox can stop the website from working properly.

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8171 – What to Do If the Web Portal Is Not Working
1. Use SMS service
Send your ID card number to 8171 in one message without spaces. After a few seconds, you will get a reply with your eligibility, payment details, or next steps.
2. Visit the nearest BISP or Ehsaas centre
If the website and SMS service don’t work, go to your nearest Ehsaas or BISP office. You can get the information directly from there.
3. Download the mobile app
The official BISP app is available on the Google Play Store. You can use it to check your details and get updates.
4. Follow on social media
BISP shares daily updates on its official Facebook and Twitter pages. You can get the latest news there.

8171 Web Portal – When Will It Start Working?
Many people ask this question. If the website has a small technical problem, it usually works again in 1–2 days.
If it still does not work, there may be a bigger update, like a survey or database refresh.
During this time, you can use SMS, the mobile app, or visit the nearest BISP or Ehsaas office to check your information and payment
Will my money stop if the website is down?
No, your payment will not stop if the 8171 website is down. Your money is safe in the BISP system. Once your identity is confirmed, the payment will be given to you.
If you cannot check the information on the website, you can use SMS or visit the nearest BISP or Ehsaas center to check your payment

What if all means fail?
If you have tried the website, SMS, app, and center but still have a problem, call the BISP helpline right away:
Helpline Number: 0800-26477
This service is free, and you will get help in Urdu.
Conclusion
The 8171 web portal is an important service. If it stops working, don’t worry or wait. Use other ways to check your information right away. The government has given enough options so that no one misses their payment.
You will get your payment if you stay informed and take action. Follow BISP on social media, use the mobile app, and keep your information updated to avoid problems in the future.